Northern Rockies Elevates Rec Centre Visitor Experience with Audience™

The Northern Rockies Regional Recreation Centre (NRRRC) has enhanced visitor engagement and operational efficiency with the deployment of Audience™, the advanced digital signage solution from Capital Networks Limited. This digital signage implementation streamlines communications by delivering real-time updates and engaging content to visitors throughout the facility.

As the heart of recreation in Fort Nelson, the NRRRC serves as a vibrant hub featuring ice rinks, an aquatic centre, fitness areas, and multi-purpose event spaces.  With a focus on enhancing efficiency and visitor engagement, the centre sought a robust signage platform capable of delivering real-time facility schedules, venue information, and corporate messaging seamlessly across its screens.

Seamless Automation for Enhanced Operations

A key driver in the NRRRC’s decision to adopt Audience™ was its ability to automate data directly from the centre’s Xplor recreation management system. This integration ensures that facility schedules and venue details are updated in real time, reducing manual effort and improving communication accuracy. Additionally, the browser-based Audience.facilityscheduler module simplifies arena dressing room assignments, allowing staff and guests to access the latest event details precisely when needed.

Efficiency and clarity in communication are essential for a facility of this scale, and the Audience™ solution allows NRRRC to achieve both while delivering an enhanced visitor experience. The combination of both automated updates and manually updated dynamic content, ensures that guests and staff always have the most up-to-date information.

Expert Implementation from Capital Networks

The success of this deployment was backed by the expertise and support of Capital Networks, which provided:

  • Strategic consultation to align the solution with operational goals
  • Custom design and template creation for a visually impactful experience
  • Remote technical launch support and player configuration to ensure a seamless rollout
  • Comprehensive remote training for both technical and operational teams, enabling staff to maximize the platform’s capabilities

With Audience™, the NRRRC now benefits from a fully integrated and automated digital signage system that enhances communication, streamlines operations, and improves the overall experience for visitors and staff alike.

Discover How Audience™ Can Transform Your Facility

Interested in learning more about how Audience™ can revolutionize communications in your municipality? Contact us today to explore the possibilities!

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