Enhancing Communication in the City of Hamilton – Capital Networks News

Enhancing Communication in the City of Hamilton

When the City of Hamilton sought to streamline, upgrade and expand their previous digital signage installation, they turned to Capital Networks.

The city already had existing outdoor signage displays provided by various suppliers over the years but needed a new partner to assist them in moving forward with their new communications strategy.

By providing a plan that included standardized hardware and a single CMS, Capital Networks was able to assist the city in combining their existing displays with a network of new public and private facing screens that now includes over 50 installations distributed throughout the city.

Having all outdoor signage on the same CMS as the indoor screens allows the City to co-ordinate messaging across the network. Individual locations can publish their own messages and promotions, while the Communications department has the ability to supplement with their own messaging (i.e., health/safety alerts, news updates and promotion of city-wide events).

As part of the initial deployment and continued growth of the network, Capital Networks was able to help the Hamilton I.T. department create a lab environment for ongoing live demonstrations and sandboxing, with a “Technology Showcase” used to present the platform and its available features to other city departments.

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“I can honestly say it has been a long time since I have been so impressed with a company. I can assure you, you now have my business for all future purchases and I will be more than happy to refer other businesses to you. Company service like that exhibited by your staff is exceptionally rare, and I commend you for the obvious company-wide attitude that your customers are a priority.”

- Shelia Hogue, Marketing Manager, Glasgow EPB

“Once again, I want to express my gratitude towards the friendly, patient and knowledgeable Capital Networks Technician Jim Osmond. He has been a big help to both myself and Chippewa Valley Schools. I’ve said it before and I’ll say it again, Jim Osmond and the Capital Networks Tech Department are definitely one of the reasons Chippewa Valley Schools continues to use Audience.”

- James Calderone CVC-TV Coordinator

"We have 100% trust in our AudienceTM server. It's reassuring to know that we are connecting to another AudienceTM system when we collaborate with the BBC, and both servers performed flawlessly and helped make the whole show look great!"

- Gary Brown, Principal Lecturer, University of Portsmouth

"Staff reception of the PRP TV system has been very favourable, with unsolicited content being sent to Corporate Communications for broadcast on the system. This new tool provides strengthened internal communication and employee engagement."

- Taufic Saliba, Staff Sergeant, Peel Regional Police

"As Jamaica's first all digital supplier, we have a reputation for reliability, flexibility, speed, cost-effectiveness and the latest, best technology. Capital Networks and the AudienceTM platform supports us on all these fronts."

- Michael Look Tong, Director Media Services, Flow Jamaica