Capital Networks Announces New 3 Year, Audience Warranty – Capital Networks News

Capital Networks Announces New 3 Year, Audience Warranty

Capital Networks Limited has announced a new, industry leading, 3 Year warranty for all software and hardware supplied by the company, effective March 1, 2008.

The new warranty policy covers all Audience software modules used in a wide range of industries as well as hardware systems and components supplied by Capital Networks. Digital Signage, the fastest growing of the industries using Audience software, as well as Cable TV, Broadcasting, Retail, Corporate, Education, Hospitality, and Military clients will all be eligible for the new enhanced support program.

“We are committed to industry leading practices and policies that demonstrate our total commitment to our clients throughout the world”, states Bil Trainor, President of Capital Networks.

“This is extremely low risk to us while sending a strong message as to how we do business. When you receive a quotation for Audience software you will automatically receive the 3 year support protection included in the price. We are proud of our after sale support and our long term customer relationships. We’ve provided 24/7, 365 support for over 10 years and our public forum can be accessed by anyone, all at no charge. This is the latest example of how we feel our Audience customers and resellers deserve to be treated around the world”.


“I can honestly say it has been a long time since I have been so impressed with a company. I can assure you, you now have my business for all future purchases and I will be more than happy to refer other businesses to you. Company service like that exhibited by your staff is exceptionally rare, and I commend you for the obvious company-wide attitude that your customers are a priority.”

- Shelia Hogue, Marketing Manager, Glasgow EPB

“Once again, I want to express my gratitude towards the friendly, patient and knowledgeable Capital Networks Technician Jim Osmond. He has been a big help to both myself and Chippewa Valley Schools. I’ve said it before and I’ll say it again, Jim Osmond and the Capital Networks Tech Department are definitely one of the reasons Chippewa Valley Schools continues to use Audience.”

- James Calderone CVC-TV Coordinator

"We have 100% trust in our AudienceTM server. It's reassuring to know that we are connecting to another AudienceTM system when we collaborate with the BBC, and both servers performed flawlessly and helped make the whole show look great!"

- Gary Brown, Principal Lecturer, University of Portsmouth

"Staff reception of the PRP TV system has been very favourable, with unsolicited content being sent to Corporate Communications for broadcast on the system. This new tool provides strengthened internal communication and employee engagement."

- Taufic Saliba, Staff Sergeant, Peel Regional Police

"As Jamaica's first all digital supplier, we have a reputation for reliability, flexibility, speed, cost-effectiveness and the latest, best technology. Capital Networks and the AudienceTM platform supports us on all these fronts."

- Michael Look Tong, Director Media Services, Flow Jamaica