Privacy Policy

Privacy Policy
and Agreement

This Privacy Policy and Agreement (“Privacy Policy“) will tell you what information we collect about you and about your use of our website. It will explain how we protect that information and what choices you have about how it is used. We urge you to read this Privacy Policy carefully so that you will understand clearly how Capital Networks Limited may collect and use information provided by you because, by using the Capital Networks Limited website, you agree to the terms of this Privacy Policy. Capital Networks Limited will inform you of the following in this privacy policy:

  • What personally identifiable information of yours is collected;
  • What organization is collecting the information;
  • How the information is used;
  • With whom the information may be shared;
  • What choices are available regarding collection, use and distribution of the information;
  • What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
  • How you can correct any inaccuracies in the information.

Please remember that any information (including information of a financial and/or other personal nature) that you reveal in a Capital Networks Limited public forum (such as a bulletin board, posting, chat room/event) is not protected by this Privacy Policy and that such postings will be seen by third parties not related to Capital Networks Limited.

Also, what you've written in a Capital Networks Limited public forum could be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.

Also, if you access a third party site from a link on Capital Networks Limited, please be aware that any information you reveal on that site is not subject to this Privacy Policy and, therefore, you should consult the privacy policies of each site you visit.

1. Information Collected by Capital Networks Limited or on Capital Networks Limited's behalf

A. In General

Personally Identifiable Information (PII or Personal Information) is information that can be used to identify or contact you. We collect the Personal Information that you provide to us in two general and distinct ways:

(1) when you choose to purchase various services or products offered by Capital Networks Limited and/or its affiliated business partners, or

(2) when you choose to participate in surveys or send e-mails to Capital Networks Limited.

We also collect non-personal information from you and about your use of our website, e-mails, special promotions and newsletters that we may send to you, and websites of selected sponsors and advertisers.

B. Registration And Other Information

You may view or use our website without registering or submitting any Personal Information. In that case, the only information we collect will be non-personal information collected through the use of cookies or web beacons (see details below).

However, in order to have access to certain products and services available on Capital Networks Limited's website, you are required to complete a registration form and provide other information reasonably necessary for us to provide the products and/or services for you. Some examples of the information we collect in the Registration form are:

  • Your Name
  • Your Address(es)
  • Your Phone Number(s)
  • Your Email Address(es)
  • Your Login Name
  • Your Password
  • Pages Viewed
  • Your Customers' IP Address(es)
  • Your Operating System/Machine Type

C. Cookies

We also collect anonymous, non-confidential, and non-personal information when you use our site, send us e-mails, or respond to special promotions or newsletters that we may send to you from time to time. For example, cookies are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits a site and the activities they conduct while on that site (such as the chatrooms you visited, whether you submitted orders for services or products, etc.). Every computer is assigned a different cookie by Capital Networks Limited.

The information collected by cookies helps us dynamically generate advertising and content on web pages or in e-mails specifically designed for you and also allows us to statistically monitor how many people are using our site and selected affiliated business partners sites, or are opening our e-mails. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content or advertisements. It may be possible to link non-personal cookie information to Personal Information collected.

D. Web Beacons

In limited circumstances we also may use “web beacons” to collect anonymous, non-personal information about your use of our website and the sites of selected affiliated partners, and your use of e-mails, special promotions or newsletters we may send to you from time to time.

Web beacons are tiny graphic image files imbedded in a web page or e-mail that provide a presence on the web page or e-mail and send back to its home server information from the Users' browser.

The information collected by web beacons allows us to statistically monitor how many people are using our site and selected affiliated business partners sites, or are opening our e-mails, and for what purposes. It may be possible to link non-personal web beacon information to Personal Information collected.

E. E-mails and Newsletters

As noted in the discussions of cookies and web beacons (see above), we collect anonymous, non-personal information about your use of e-mails and newsletters that we may send to you from time to time.

In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the site of a third party which, acting on Capital Networks Limited's behalf (see Disclosure to Website Service and Content Contractors, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you.

F. Information Collected by Third Parties Not Acting on Capital Networks Limited's Behalf

Sponsors, business partners or advertisers on the Capital Networks Limited's site or in e-mails, special promotions or newsletters we may send to you from time to time may also use their own cookies or web beacons when you click on their advertisement or link to their site or service, or even if the advertisement simply appears on a page or in an e-mail that you are viewing. Some advertisers use companies other than Capital Networks Limited to serve their ads and to monitor users' responses to ads, and these companies (“Ad Servers”) may also collect non-personal information through the use of cookies or web beacons on our website.

In certain situations, information collection may be facilitated by momentarily directing your browser to the site of an Ad Server or other third party acting on behalf of the sponsor, business partner, or advertiser before re-directing your browser to its proper destination (e.g., back to Capital Networks Limited to show the ad, or to the advertiser's website); this re-direction process will not be apparent to you. We do not control these third parties' use of cookies or web beacons, or how they manage the non-personal information they gather through them.

However, we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through our website to agree that they will not collect any Personal Information from our site without your consent. They have promised us they will not link any non-personal cookie or web beacon information collected by them on our site to Personal Information they or others collect in other ways or from other sites. However, you should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies or web beacons on their own sites.

G. Public Forums

This Privacy Policy does not protect you when you use Capital Networks Limited's public forums if and when they become available. As a service to our users, Capital Networks Limited may feature chat rooms and bulletin boards where users can share information and support one another or where users can post questions for other users to answer.

You should be aware that any information shared in a chat room, bulletin board, or other type of posting is public information and may be seen, disclosed to or collected by third parties that do not adhere to our Privacy Policy. You should think carefully before disclosing any personal information in any public forum.

H. E-mails to Capital Networks Limited

This Privacy Policy does not protect you when you send business information, resumes, ideas, concepts or inventions to Capital Networks Limited by e-mail to the various Capital Networks Limited's departments listed on the Capital Networks Limited's website.

If you want to keep business information, resumes, ideas, concepts or inventions private or proprietary, do not send them in an e-mail to Capital Networks Limited. We try to answer every e-mail in a timely manner, but are not always able to do so.

2. Disclosure of Your Information

A. Personal Information

Except as set forth in this paragraph II, or as specifically agreed to by you, Capital Networks Limited will not use, disclose, or store any Personal Information it gathers from you on our website unless reasonably required in order to answer your questions, to provide products and/or services you may request or unless reasonably required in order to comply with a governmental or Capital Networks Limited company record-keeping requirement. We may release Personal Information to third parties:

(1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or

(2) in special cases, such as a financial threat to you or others. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.

B. Disclosure to Capital Networks Limited's Subsidiaries/Affiliated Entities

Capital Networks Limited may disclose Personal Information to its corporate subsidiaries or entities affiliated with Capital Networks Limited.

Any Personal Information provided to Capital Networks Limited's subsidiaries or entities affiliated with Capital Networks Limited will be treated by those subsidiaries and affiliated entities in accordance with the terms of this Privacy Policy.

C. Disclosure to Capital Networks Limited's Operations and Maintenance Contractors

Capital Networks Limited's operations and maintenance contractors may sometimes have limited access to your Personal Information in the course of providing products or services to Capital Networks Limited. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to better operation and maintenance of our website. These contractors also may have access to your e-mail address to send newsletters or special promotions to you on our behalf or to send e-mails to you for purposes such as conducting market research on our behalf.

Access to your Personal Information by these contractors is limited to the information reasonably necessary in order for the contractor to perform its limited function for Capital Networks Limited. We also contractually require that our operations and maintenance contractors:

(1) protect the privacy of your Personal Information, and

(2) not use or disclose your Personal Information for any purpose other than providing us with products and services.

D. Disclosure to Website Service and Content Contractors

Certain content and products and services offered to you through our website are served on websites hosted and operated by a company other than Capital Networks Limited (“Third Party Contractor Websites”). Therefore, if you purchase services or products through one of these Third Party Contractor Websites, you will be purchasing it from the Third Party Contractor and not from Capital Networks Limited.

Further, you should be aware that any information you disclose once you access these other sites is not subject to this Privacy Policy. Capital Networks Limited does not endorse and is not responsible for the privacy practices of these Third Party Contractor Websites and, therefore, you should review the privacy policy posted on the other site to understand how that Third Party Contractor Website collects and uses your Personal Information.

Also, if you have reason to believe that you may be leaving our website and entering a Third Party Contractor Website, you should be cautious about providing any personal information until you have reviewed the privacy policy posted on the other site.

E. Disclosure To Or By Co-branded Channel Partners

Capital Networks Limited is a contractor and provides co-branded products and/or services to websites hosted and operated by companies other than Capital Networks Limited. You can only access these co-branded content and products and/or services through the Channel Partner's respective Website.

The co-branded Capital Networks Limited pages that you may access through a Channel Partner Website have different registration processes and opportunities for information collection, and Personal Information that you provide on these pages may be shared with the Channel Partners. Each of these co-branded Capital Networks Limited sites has its own privacy policy posted on that site.

Therefore, if you visit one of these co-branded Capital Networks Limited sites, please read the privacy policy that is posted on that site, as well as the individual privacy policy of the Channel Partner Website.

F. Disclosure to Linked Sites

In addition to the Third Party Contractor Websites that you may access as described above, for your convenience there are links to websites operated by companies other than Capital Networks Limited (“Third Party Websites”) that are not contractors who provide content, products, and/or services through our website. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors or affiliated business partners of Capital Networks Limited.

Capital Networks Limited does not disclose your Personal Information to these Third Party Websites without obtaining your consent. Capital Networks Limited does not endorse and is not responsible for the privacy practices of these sites.

If you choose to link to one of these Third party Websites, you should review the privacy policy posted on this other site to understand how that Third Party Website collects and uses your Personal Information.

G. Disclosure of Aggregate Information

Capital Networks Limited may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users (“Aggregate Information”). For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site.

We might also inform a company that performs services or that provides products and/or services to Capital Networks Limited (that may or may not be a Capital Networks Limited business partner or an advertiser on our site) that “50% of our users live in the Canada” or that “85% of our users have purchased products and/or services which can be downloaded from Capital Networks Limited's website.”

 

Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We also may not limit the third parties' use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.

3. How Capital Networks Limited Handles Privacy and Security Internally

Capital Networks Limited wants your Personal Information to remain as secure as possible. That is why we have a two-tier security system at Capital Networks Limited that combines leading technical safeguards and a code of conduct for those personnel who are permitted to access our customers' Personal Information.

On the technical side, Capital Networks Limited uses Secure Socket Layer (SSL) encryption technology in transmitting your Personal Information to our servers to help ensure the integrity and privacy of the Personal Information you provide to us via the Internet. Encryption involves systematically scrambling numbers and letters, so that even if someone managed to intercept the information, they would not be able to make sense of it. In order to take advantage of this encryption technology, you need to have an Internet browser that will support 128-bit encryption.

As an additional security measure, your Personal Information is also kept physically separate on a separate server where your password is encrypted and stored on a database. On the personnel side, only a limited number of Capital Networks Limited personnel are authorized to access your Personal Information.

All Capital Networks Limited personnel must abide by our Privacy Policy and those who violate our Privacy Policy are subject to disciplinary action, up to and including termination.

Although we will make every reasonable effort to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.

4. Your Privacy Choices

When you complete Registration, you will be given the option of receiving recurring informational/promotional e-mails from Capital Networks Limited and/or third parties. You may opt out of receiving e-mails from or on behalf of Capital Networks Limited at Registration by removing the automatic check mark from the statement that expresses a preference for receiving these e-mails and newsletters.

You may also opt out of receiving these e-mails and newsletters at any time. When you have received a newsletter you wish to stop, click on the “reply” button in your mail program, then type in the word “UNSUBSCRIBE” in the “Subject” field and send. Capital Networks Limited's Customer Service will unsubscribe you.

At Registration, you may also have the option of receiving e-mails or newsletters from third parties, participating in research or marketing surveys and participating in other activities.

You may exercise these options by placing a check mark beside a statement that expresses a preference for receiving these communications or participating in these activities. You may change your decision at any time by following the directions regarding how to unsubscribe from these e-mails or newsletters.

This privacy statement applies only to the Capital Networks Limited's website. The Capital Networks Limited website does contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Capital Networks Limited is not responsible for the privacy practices of such other sites.

We encourage you to look for and review the privacy statements of each and every website that you visit through a link or advertisement on Capital Networks Limited's website or any site that collects Personal Information from you.

5. Updating
Your Personal Information and Contacting Capital Networks Limited

You can always contact us in order to:

(1) delete your Personal Information from our systems,

(2) update the Personal Information that you have provided to us, and

(3) change your preferences with respect to marketing contacts or other activities.

Such changes will not have any effect on other information that Capital Networks Limited maintains. If you have a complaint or problem you may contact us and the customer service department will forward your complaint to the appropriate internal Capital Networks Limited department for a response or resolution. We try to answer every e-mail in a timely manner but are not always able to do so.

You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to Capital Networks Limited from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request, we will endeavor to delete all Personal Information stored in the databases we actively use for research and daily business activities, as well as other readily searchable media.

Privacy as it applies to the Internet is a dynamic, rapidly developing area. Therefore, in the future, we may make significant changes to our privacy policy affecting the use of the Personal Information you provide to us. Therefore, you need to ensure that you visit our website from time to time and read our Privacy Policy in effect to see if we have made any significant changes concerning our use of your Personal Information.

We may also make non-significant changes to our Privacy Policy that generally will not affect our use of your Personal Information and, therefore, you should also check our posted Privacy Policy for any non-significant changes.

Further, if you do not agree to the terms of this Privacy Policy or any revised policy, you should exit the site immediately. Any questions, comments or otherwise regarding these terms of use should be directed to Capital Networks Limited Legal:

Capital Networks Limited
620 Alden Road, Suite 103
Markham, Ontario, Canada
L3R 9R7
Tel: 905 946-1122 x 231
Fax: 905 946-1144